1- Delivery & Shipping

 

1-A Domestic delivery service is next Business day with cost of 30 AED for normal distance and 50 AED for long distance twice a week (Monday Thursday). Although we ship all orders within the specified time period delivery is beyond our control and depends on the couriers company.

 

1-B International shipping service is two to four Business days with starting cost of 90 AED and more depending on the order weight & destination , Europian Perfumes does not assume any responsibility for any delay in orders from international couriers companies and customs or others.

 

1-C Customs duty charges & value-added tax (VAT) customer responsibility

 

2- Returns and Refunds


 2-A If any of the products sent by Europian Perfumes is damaged you may return it within seven days of delivery. You should email us ( info@europianperfumes.com ) explaining how your item has been damaged with pictures and order number.

2-B The product must be returned to us in its original packaging and should not have been used or tampered with.
2-C Once we have received the returned damaged/canceled order item we will offer you a replacement or a full/part refund of its price depend on case of return

2-D In case customer desire to cancel the order after the payment process done email us     

( info@europianperfumes.com ) with Full name and order number, Penalty of 100 AED may applied in addition to shipping cost will deduct from the order refunded amount.